Road Runner Sports VIP Family Rewards Membership

Terms & Conditions

March 2023

Road Runner Sports, Inc. ("Road Runner Sports", "we" or "our") is proud to bring you the Road Runner Sports VIP Family Rewards Membership (the "Membership"). When you purchase the Membership and continue to use it, you agree to the following terms and conditions. This agreement (the "Agreement") governs the Membership.

The Membership is a loyalty program brought to you by Road Runner Sports, Inc. Purchase or use of a Membership at any time subjects the purchaser and user ("you", "your", "Member" or "Rewards Member") to the provisions of this Agreement, as amended from time to time.

Members are entitled to the following benefits:

  • Rewards Members are eligible to earn Rewards Cash Rebates ("Rewards Cash Rebates"). For every dollar spent on merchandise at Road Runner Sports stores, online and over the phone, you will earn Rewards Cash ("Rewards Cash") equal to 5% of the purchase (excludes Runner's Outlet clearance items). Rewards Cash can be can be used like real cash towards a future purchase at Road Runner Sports that you can spend to buy more great gear.

  • Sales tax will be charged on the entire purchase amount when you use your Rewards Cash, including the Rewards Cash portion. Rewards Cash can be used to pay sales tax and shipping charges.

  • TO BE SURE YOU HAVE PLENTY OF TIME TO SPEND YOUR REWARDS CASH, YOUR REWARDS CASH WILL NOT EXPIRE UNTIL 2 FULL YEARS FROM THE DATE OF YOUR LAST PURCHASE OR UNTIL THE CANCELLATION OF YOUR MEMBERSHIP, WHICHEVER COMES FIRST. Your rewards cash is issued for loyalty, award or promotional purposes and can be used with other promotions. Your Rewards Cash has no cash value and may not be used anywhere other than Road Runner Sports stores, the Road Runner Sports online store, or over the phones. Rewards Cash is void where prohibited. Rewards Cash is non-transferable and may only be used by the Member to whom it was issued and his or her family.

    Rewards Cash Rebates will generally be issued within 72 hours of your purchase, but could take up to 2 weeks. You must accumulate at least one (1) dollar in Rewards Cash in order to qualify for a Rewards Cash Rebate.

  • Enjoy Bonus Reward Days promoted throughout the year via email and print mailers (e.g. Your Rewards Cash Rebate could be up to 20% or more).

  • Rewards Members qualify for the 90 Day Perfect Fit Promise on shoes, socks & insoles. During the first 90 days after the initial purchase date, VIP Family Rewards Members enjoy a 90-Day Perfect Fit Promise on all shoes, socks and insoles. Members may exchange worn product for credit towards product of a different make, style or size. Complete Return Policy here.

  • VIP Family 10% Instant Savings: You save 10% every day on top of any Rewards Cash you use on purchases of running, walking and fitness shoes, apparel and accessories sold at Road Runner Sports retail stores, website or when ordering over the phone. Some exclusions apply Click here .

  • Rewards Cash can be used in conjunction with your VIP Family 10% Membership Discount, but note that Rewards Cash used will be deducted from the current price of the item(s) prior to applying the VIP Discount.

  • Easy Free Shipping! As a Rewards Member, your orders will be shipped free. Count on your in-stock gear usually arriving to your door within 2-3 business days. If your item is on back order or shipping directly from a Road Runner Sports partner's warehouse, please add an additional 3-5 days for delivery. Please allow additional delivery time for international orders. If you are shopping at one of our retail stores, trust that we can also deliver directly to your door.

  • You're #1 to us and you deserve exclusive shopping privileges. All year long you'll love sweepstakes prizes, sneak peek alerts, shoe alerts, awesome events created just for you and MORE!

  • Rewards Hotline. When you call to place your order, you'll get bumped up to the front of the line! Your Rewards Members-only direct line to a Fit Expert is right at your fingertips. Call your exclusive Rewards Hotline at 855-314-0142.

Exclusions

The following items do not qualify for Rewards Cash Rebates or count for purposes of computing the amount you spent shopping at Road Runner Sports:

  • Sales and use taxes

  • Gift Card purchases

  • VIP Family Rewards Membership Fees

  • Runner's Outlet Clearance Items

  • The value of any Reward Cash used for a purchase

  • Employee purchases

  • Shipping charges

  • Purchases from the San Diego clearance store

  • Third party affiliate website purchases, such as Amazon and eBay

  • Purchases made prior to becoming a VIP Family Rewards Member

  • Purchases made for re-sale

  • Pre-orders: Rewards Cash is not awarded until the time of final payment or at the time you pick up the product

  • Returned merchandise bought with Rewards Cash will be issued a merchandise credit. Rewards may be applied towards the purchase of merchandise, sales taxes and other charges.

  • Other exclusions may apply.

Returns

Rewards Cash you've earned on returned items will be deducted from earnings on future purchases. This includes any bonus Rewards issued at the time of initial purchase.

Enrollment Fee and Policy

Road Runner Sports is excited to welcome you as a member. The membership fee for becoming a VIP Rewards Member is $49.99 ("Membership Fee").

Existing VIP Rewards members may upgrade to a Rewards Plus Membership for Free to enjoy VIP Rewards Plus perks until the end of your current membership year. On the year expiration date, and each anniversary thereafter, your VIP Rewards Plus Membership will automatically renew at the annual membership fee (currently $69.99, subject to change).

Road Runner Sports may, from time to time, offer promotional discounts reducing the amount of the Membership Fee below the regular rate of $49.99. Please note, the introductory period of these promotions may vary from 12 months to something different (e.g. 6 months). This will be disclosed in the offer at the time of join. If Road Runner Sports wishes to increase the annual membership fee on a renewal date in the future, you will be notified in advance and be afforded the opportunity to cancel your Membership prior to renewal.

Cancellation and Termination

You may cancel your Membership at any time for any reason. Should you decide to cancel your Membership, the unused portion of your Membership Fee will be prorated and refunded upon cancellation. Should you decide to cancel your Membership, or should you decide not to renew your Membership on its anniversary date, or should it not be possible for Road Runner Sports to automatically renew your Membership on its anniversary date, then any Rewards Cash will continue to be usable until the Expiration Date in your VIP Account, at which point they will all expire. To cancel your membership, please call your VIP Family Rewards Expert at 855-314-0142.

You must provide and maintain a valid email and mailing address and promptly update your account with any changes. You acknowledge that Road Runner Sports will communicate with you via mail and email about your Rewards Cash and promotional materials.

We may terminate your Rewards Membership without notice, for any reason in our sole discretion, including without limitation our belief that continued use of such Rewards Membership would violate any provisions of this Agreement, applicable law, or otherwise be harmful to our interests.

Renewal

TO ENSURE YOU NEVER MISS OUT ON A REWARD, YOUR MEMBERSHIP WILL AUTOMATICALLY RENEW AFTER YOUR INITIAL SIX MONTHS AT THE ANNUAL RATE IN EFFECT (CURRENTLY $49.99, PRICE SUBJECT TO CHANGE), AND BE CHARGED TO A VALID CREDIT/DEBIT CARD ON FILE (OR AN EXISTING PAYPAL/KLARNA ACCOUNT). YOU MAY CANCEL YOUR MEMBERSHIP AT ANY TIME BY CALLING 800.543.7309.

Eligible Rewards Members

Membership benefits may be enjoyed by an individual Member, his or her spouse or partner, children 21 years of age and younger and anybody else in the Members' immediate family "Family Members" living within the same household; Rewards Cash is non-transferable to non-Family Members. Organizations, re-sellers and businesses are ineligible to become Members. Memberships are non-transferable.

Rewards Member Privacy Policy

Any information concerning your Membership is subject to the Road Runner Sports Privacy Policy as amended from time to time in accordance with its terms. You may view the current version of the Road Runner Sports Privacy Policy at any time online at Road Runner Sports - Online Running Shoes Store - Free Shipping .Additionally, for your privacy and safety, you may need to present a form of identification when using your Rewards Membership atone of our retail locations.

Consent to Terms

By purchasing your Rewards Membership or renewal, you are affirmatively consenting to the terms and conditions of this Agreement. If you have any questions, please contact us by calling your Rewards Hotline 855-314-0142, Mon - Fri: 6am - 7pm PST, Sat & Sun: 8am - 5pm PST, contacting us via email by clicking here, or visiting one of the Road Runner Sports stores.

Disclaimers: Limitation of Liability

USE OF THE ROAD RUNNER SPORTS REWARDS MEMBERSHIP AND ANY OF ITS ASSOCIATED BENEFITS IS AT YOUR SOLE RISK. THE MEMBERSHIP BENEFITS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. ROADRUNNER SPORTS, INC., AND ALL OF ITS RESPECTIVE AFFILIATES,DIRECTORS, OFFICERS AND AGENTS (COLLECTIVELY "MEMBERSHIP PROVIDERS") EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANT ABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. MEMBERSHIP PROVIDERS MAKE NO WARRANTY THAT (i)THE ROAD RUNNER SPORTS REWARDS MEMBERSHIP WILL MEET YOUR REQUIREMENTS, (ii) THE ROAD RUNNER SPORTS REWARDS MEMBERSHIP WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR (iii) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU FROM YOUR USE OF THE ROAD RUNNERSPORTS REWARDS MEMBERSHIP WILL MEET YOUR EXPECTATIONS.MEMBERSHIP PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT,INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE,DATA OR OTHER INTANGIBLE LOSSES (EVEN IF MEMBERSHIP PROVIDERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM:(i) THE USE OR THE INABILITY TO USE THE ROAD RUNNER SPORTS REWARDS MEMBERSHIP OR ANY BENEFITS THEREOF; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED VIA THE USE THE ROADRUNNER SPORTS REWARDS MEMBERSHIP; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR THE ROAD RUNNER SPORTS REWARDS MEMBERSHIP DATA; OR (iv) ANY OTHER MATTER RELATING TO THE ROADRUNNER SPORTS REWARDS MEMBERSHIPS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.

Governing Law

This Agreement, and the respective rights and obligations of the parties here under, shall be governed by, and construed in accordance with, the laws of the State of California, without regard to conflict of law principles.

Binding Arbitration

Any controversy or claim arising out of or relating to this Agreement (including any breach there of) or the Road Runner Sports Rewards Membership shall be settled by arbitration in San Diego County administered by the American Arbitration Association under its Commercial Arbitration Rules (including without limitation the Supplementary Procedures for Consumer-Related Disputes), and judgment on the award rendered by the arbitrator(s)may be entered in any court having jurisdiction thereof. Any such controversy or claim shall be arbitrated on an individual basis and shall not be consolidated with any claim or controversy of any other party.

Acknowledgement

This Agreement, including all documents referenced herein, represents the entire understanding between us and any user of the Road Runner Sports Rewards Membership and supersedes any other agreements, statements or representations. Headings used in this Agreement are for reference only and shall not affect the meaning of any terms. Any user of any portion of the Road Runner Sports Rewards Membership is deemed to have accepted the terms and conditions of this Agreement.

Changes to This Agreement

Except as provided herein, we may change the terms of this Agreement at any time without notice or liability by posting a revised Agreement on the Membership website located at VIP Rewards Loyalty Program: Shop Shoe Discounts Online . Any change shall take effect immediately, unless otherwise provided. You may view the current version of this Agreement at any time online at VIP Rewards Loyalty Program: Shop Shoe Discounts Online . This Agreement was last modified as of the date first noted above.