Customer Testimonials



Customer Testimonials


RAVING FANS! Read what customers just like you are saying!

We get a little choked up reading these sometimes. After all, we live to give you unbelievable customer service and the best selection of running shoes, running apparel, and gear on the planet! So, thanks for noticing! Keep the comments coming!


"Simply the easiest and best place to buy running shoes...Thanks"

John B.
Online Customer

"I thought the Fit Expert who checked me out was outstanding. I can be a reserved person, but she was able to make me smile and laugh and really gave me informative information. I came in there just to purchase "Glide" but I now know that I'm going to come back for all my running needs."

Kyle W.
Tempe, AZ Customer

"I signed up for VIP program and called the rep about the daily special. They confirmed my VIP order and assisted with processing the daily special. The order took only a few minutes and was easy. I look forward to future purchases online and over the phone!"

Paxton B.
Phone Customer

"Had a most enjoyable experience this morning. My Fit Expert made the Shoe Dog assessment informative and great fun. She then made me custom insoles and helped me select a new pair of Saucony Progrid Triumphs along with a very cool running suit. Another Fit Expert also offered support and encouragement to put the icing on the cake! What a great team!!"

John H.
North Brunswick, NJ Customer

"From the first moment me and my husband entered the store, we were greeted warmly. The best possible thing they could say is "Merry Christmas". It was an awesome greeting. My Fit Experts were knowledgeable and very patient with us. My husband was tested and fitted for the perfect shoe for him. We were shown inserts and both of us bought them. When it is time for me to have new shoes, I will go to Road Runner Sports in a heartbeat."

Cheryl & Joe D.
Phoenix, AZ Customers

"My Fit Expert did a great job fitting myself and my sister with just the right shoes, insoles, and socks. Her personality was great - explained everything very well and you could really tell that she had an interest in our needs and that she really enjoys her job! I will definitely be back!"

Michael B.
Columbia, MD Customer

"The sales staff was very knowledgeable and made an experience that I normally dread (buying shoes) a pleasant experience!!!"

Sharon H.
Torrance, CA Customer

"I love this site! I get the same great shoes at much better prices and they seem to alway have my size (Men's 14D)."

Walter D.
Online Customer

"I absolutely love the staff at Road Runner Sports!!!! I have ordered many items from this company, and each time I have been treated by the most wonderful helpful people. Thank you so much."

Linda C.
Phone Customer

"I thought the customer service was excellent. I really enjoyed the treadmill experience and stepping on the foot indicator to see what areas of the foot you apply more pressure. It was neat to get a printed out analysis of how I run. Then I was able to get matched up with the shoe that fit me. Very good system! The first I have seen and it is very good Road Runner Sports does it for free!"

Anya S.
Kent, WA Customer


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