VIP Club Best Price Promise
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VIP Club Best Price Promise



VIP Club Best Price Promise

VIP Club Best Price Guarantee

Find Your Shoes For Less Than Your VIP Price And We'll Match It!

What is the Best Price Guarantee?

As a VIP Family Member, you'll get the best prices on shoes no matter how you choose to shop - phone, chat, web or at our retail stores. If you happen to find an identical shoe advertised for less than your Club price, just show it to us when you buy your shoes from Road Runner Sports (or within 10 days of your Road Runner Sports purchase) - and we'll match it!

  • Best Price Guarantee applies to the list purchase price of the shoe only*
  • Advertised shoe price must be current and in effect at the time of your request
  • Shoe must be identical: same brand, style (model number), color, size, width, in-stock and available for purchase from a licensed US reseller
  • Shipping/handling charges and sales tax (if any) will not be included when determining the difference between the competitor's shoe price and your Club price

*Your Best Price Guarantee does not apply to competitor shoe prices from auction websites, clearance/outlet prices, store discount coupons and promotional offers, competitor Club or Group Sales discounts, mail-in rebates, incorrect advertisements, or items that are not new or first quality. We reserve the right to limit the quantity of price matched shoes sold to a customer. This policy is subject to change at any time without notice.

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TWO Easy Ways to Take Advantage of Your Best Price Guarantee:

  1. Call your Fit Expert at 1-800-662-8896
  2. Visit your local Road Runner Sports store

Please be prepared to provide all of the competitor's shoe information and follow the instructions below depending on where you found a lower shoe price than your VIP Family price:

  • Internet Shoe Price: Give us the web address (URL) & instructions on where to find the shoe on the website
  • Retail Store Shoe Price: Give us the name of the retail store & store phone number
  • Print Advertisement Shoe Price: Bring the print advertisement into your local retail location, or if ordering by phone, be prepared to email a copy of the print advertisement.

Any Questions? Call a Customer Care Specialist: 800.662.8896

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