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VIP Plus Terms & Conditions

Road Runner Sports VIP Family Club Rewards Plus Membership

Road Runner Sports, Inc. ("Road Runner Sports") is proud to bring you the Road Runner Sports VIP Family Club Rewards Plus Membership (the "Membership"). When you purchase the Road Runner Sports VIP Family Club Rewards Plus Membership, you agree to the following terms and conditions. This agreement (the "Agreement") governs the Membership with respect to new VIP Family Club Rewards Plus Membership enrollees from and after November 3, 2014

The VIP Family Club Rewards Plus Membership is a loyalty program brought to you by Road Runner Sports, Inc. Purchase or use of a Membership at any time subjects the purchaser and user ("you," "your," "yours," "Member" or ?Rewards Plus Member?) to the provisions of this Agreement, as amended from time to time.

The Road Runner Sports VIP Family Club Rewards Plus Membership entitles Members to the following benefits:

  • VIP Family Club Rewards. Only Rewards Plus Members are eligible to earn Rewards. For every dollar spent on all merchandise at Road Runner Sports stores, online and over the phone, you will earn back a Reward equal to 4% of the money you spent to buy more great gear. Every 90 days, starting with your original join date, you will be issued Road Runner Sports Rewards via email representing your Rewards earned during that 90 day period, good towards a future purchase of any one or more of items in any of your hometown Road Runner Sports stores (not valid for purchases online or over the phone). Your Rewards are valid for 365 days from issuance date and can be used with other promotions. Your Rewards must be spent within 365 days of the issue date and must be used all in one transaction. Any unused portion of the reward is forfeited. Rewards will be emailed to your email address on file (or mailed if we don't have your email address). Rewards have no cash value and may not be used anywhere other than Road Runner Sports. Rewards are void where prohibited. Rewards are non-transferrable and may only be used by the Member to whom they were issued. Rewards are credited thirty (30) days following the date of purchase. You must accumulate at least $1 in earned Rewards during the applicable 90 day period in order to qualify for a Reward.
  • The following items qualify for ADDITIONAL Rewards, EXCLUSIVELY to Rewards Plus Members only:
    • Earn back 10% Rewards (rather than 4%) on all Road Runner Sports Gear (R-Gear logo merchandise) Purchases (including apparel & accessories)
    • Earn back 10% (rather than 4%) Rewards on all Road Runner Sports (R-Gear) Custom Insole Purchases
    • Enjoy Double Reward Days promoted throughout the year via email and print mailers. This means your normal Rewards will be 8%, and your R-Gear Rewards will be 20%.
    • Good Samaritan Instant Rewards will be issued throughout the year for participating in events such as community runs or making donations to specified charities. Keep an eye out at your hometown store or via email for your Good Samaritan Reward opportunities throughout the year.
    • Rewards Plus Members qualify for the 90 Day Wear 'em & Love 'em Promise on Running Shoes, Apparel AND Road Runner Sports Custom Insoles.
    • Instant 10% VIP Family Club Amazing Savings every day. You save 10% off all running, walking and fitness shoes, apparel and accessories sold at Road Runner Sports retail stores, website or when ordering over the phone. Rewards can be used in conjunction with VIP Family Discount.
    • Unbeatable Price Promise. As a Rewards Plus Member, you'll receive the best prices on running shoes no matter how you choose to shop - phone, web or at one of our Road Runner Sports retail stores. See the Unbeatable Price Promise terms and conditions. click here.
    • Easy Free-sy Shipping! As a Rewards Plus Member, your orders will be shipped free. Count on your in-stock gear usually arriving to your door within 2-3 business days. If your item is on backorder or shipping directly from a Road Runner Sports partner's warehouse, please add an additional 3-5 days for delivery. Please allow additional delivery time for international orders. If you are shopping at one of our retail stores, trust that we can also deliver directly to your door.
    • Your Warp Speed Promise: Count on your in-stock gear being packed and on the truck within two (2) hours from the time you place your order, Monday-Friday, 7 a.m. to 7 p.m. Pacific Time.
    • VIP Family Club Rewards Plus Exclusives. Along with VIP Family members, you get first dibs on promotional Family offers and web specials, and advance notice on product previews and reviews. VIP Family Club exclusives are sent by email, phone and mail. If you'd like to update or change your contact preferences just call your exclusive Rewards Plus Hotline at 855-314-0142 or email rewards@roadrunnersports.com.
    • Rewards Plus Hotline. When you call to place your order, you'll get bumped up to the front of the line! Your Rewards Plus Members-only direct line to a Fit Expert is right at your fingertips. Call your exclusive Rewards Plus Hotline at 855-314-0142 or email rewards@roadrunnersports.com.
  • The following items DO NOT qualify for Rewards or count for purposes of computing the amount you spent shopping at Road Runner Sports:
    • Sales and use taxes
    • Gift Card purchases
    • VIP Family Club Rewards Plus Membership Fees
    • The value of any Reward used for a purchase
    • Employee purchases
    • Shipping charges
    • Purchases from the San Diego clearance store
    • Third party affiliate website purchases, such as Amazon and EBay
    • Purchases made prior to becoming a VIP Family Club Rewards Plus Member
    • Purchases made for re-sale
    • Pre-orders: Rewards are not awarded until the time of final payment or at the time you pick up the product
    • Returned merchandise bought with Rewards will be issued a merchandise credit. Rewards may be applied towards the purchase of merchandise, sales taxes and other charges

    Enrollment Fee and Policy

    Your Rewards Plus Membership benefits are good for one (1) year from the date of enrollment. For existing VIP Family Members, to upgrade, you must pay an initial "Upgrade Fee" of $15.00. The total due upon upgrading is $15.00 and your Rewards Plus Membership will be good for another full year. For those who are not existing VIP Family Members, you must pay an initial ?Membership Fee? of $39.99. The total due upon joining is $39.99. For all Rewards Plus Members, in subsequent years the annual Membership Fee will cost $44.99. You may cancel your Membership at any time for any reason. Should you decide to cancel your Membership, the unused portion of your Membership Fee will be pro-rated and refunded upon cancellation. You will need to notify Road Runner Sports should you decide to cancel your Membership by calling the Rewards Plus Hotline at 855-314-0142, contacting us via email at rewards@roadrunnersports.com, or visiting one of the Road Runner Sports stores. You must provide and maintain a valid email address and promptly update your account with any changes and you acknowledge that Road Runner Sports will communicate with you via email about your rewards and promotional materials. We may terminate your Rewards Plus Membership without notice, for any reason in our sole discretion, including without limitation our belief that continued use of such Rewards Plus Membership would violate any provisions of this Agreement, applicable law, or otherwise be harmful to our interests. In the event of any such termination, you will be entitled to a pro-rated refund of your Membership Fee. Road Runner Sports reserves the right to change your Rewards Plus Membership policies and benefits at annual renewal upon prior written notice. We may revise or eliminate any or all of the policies and benefits available to new (but not existing) Members at any time with or without notice. In such event, we will either maintain your Rewards Plus Membership benefits until expiration of the current term of your Membership, or your Membership may be terminated and you will be entitled to a pro-rated refund of your Membership Fee, at Road Runner Sport's election.

    Renewal

    Rely on Us: You can depend on your VIP Family Club Rewards Plus benefits to run smoothly as there are no renewal notices to send back. To ensure you always get your benefits and never miss a reward or discount - your annual VIP Family Club Rewards Plus membership dues in the amount of $44.99 will be charged to a valid credit/debit card on file. Benefits and pricing are subject to change at each renewal.

    Eligible Rewards Plus Members

    Membership benefits may be enjoyed by an individual Member, his or her spouse or partner, and anybody else in the Members' immediate family. Organizations, re-sellers and businesses are ineligible to become Members. Memberships are non-transferrable.

    Rewards Plus Member Privacy Policy

    Any information concerning your Membership is subject to the Road Runner Sports Privacy Policy as amended from time to time in accordance with its terms. You may view the current version of the Road Runner Sports Privacy Policy at any time online atroadrunnersports.com. Additionally, for your privacy and safety, you may need to present a form of identification when using your Rewards Plus Membership at one of our retail locations.

    Consent to Terms

    By purchasing your Rewards Plus Membership or renewal, you are affirmatively consenting to the terms and conditions of this Agreement. If you have any questions, please contact us by calling your Rewards Plus Hotline at 855-314-0142, Mon - Fri 5am - 9pm PST, Sat & Sun 5am - 8pm PST, contacting us via email at rewards@roadrunnersports.com, or visiting one of the Road Runner Sports stores.

    Disclaimers: Limitation of Liability

    USE OF THE ROAD RUNNER SPORTS REWARDS PLUS MEMBERSHIP AND ANY OF ITS ASSOCIATED BENEFITS IS AT YOUR SOLE RISK. THE MEMBERSHIP BENEFITS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. ROAD RUNNER SPORTS, INC., AND ALL OF ITS RESPECTIVE AFFILIATES, DIRECTORS, OFFICERS AND AGENTS (COLLECTIVELY "MEMBERSHIP PROVIDERS") EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. MEMBERSHIP PROVIDERS MAKE NO WARRANTY THAT (i) THE ROAD RUNNER SPORTS REWARDS PLUS MEMBERSHIP WILL MEET YOUR REQUIREMENTS, (ii) THE ROAD RUNNER SPORTS REWARDS PLUS MEMBERSHIP WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR (iii) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU FROM YOUR USE OF THE ROAD RUNNER SPORTS REWARDS PLUS MEMBERSHIP WILL MEET YOUR EXPECTATIONS. MEMBERSHIP PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF MEMBERSHIP PROVIDERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE ROAD RUNNER SPORTS REWARDS PLUS MEMBERSHIP OR ANY BENEFITS THEREOF; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED VIA THE USE THE ROAD RUNNER SPORTS REWARDS PLUS MEMBERSHIP; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR THE ROAD RUNNER SPORTS REWARDS PLUS MEMBERSHIP DATA; OR (iv) ANY OTHER MATTER RELATING TO THE ROAD RUNNER SPORTS REWARDS PLUS MEMBERSHIPS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.

    Governing Law

    This Agreement, and the respective rights and obligations of the parties hereunder, shall be governed by, and construed in accordance with, the laws of the State of California, without regard to conflict of law principles.

    Binding Arbitration

    Any controversy or claim arising out of or relating to this Agreement (including any breach thereof) or the Road Runner Sports Rewards Plus Membership shall be settled by arbitration in San Diego County administered by the American Arbitration Association under its Commercial Arbitration Rules (including without limitation the Supplementary Procedures for Consumer-Related Disputes), and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. Any such controversy or claim shall be arbitrated on an individual basis and shall not be consolidated with any claim or controversy of any other party.

    Acknowledgement

    This Agreement, including all documents referenced herein, represents the entire understanding between us and any user of the Road Runner Sports Rewards Plus Membership and supersedes any other agreements, statements or representations. Headings used in this Agreement are for reference only and shall not affect the meaning of any terms. Any user of any portion of the Road Runner Sports Rewards Plus Membership is deemed to have accepted the terms and conditions of this Agreement

    Changes to This Agreement

    Except as provided herein, we may change the terms of this Agreement at any time without notice or liability by posting a revised Agreement on the Membership website located at roadrunnersports.com/rewards. Any change shall take effect immediately, unless otherwise provided. You may view the current version of this Agreement at any time online at roadrunnersports.com/rewards. This Agreement was last modified on November 3, 2014.



 

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