Road Runner Sports VIP Family Club Rewards Plus Membership
Terms & Conditions
January 17, 2017
Road Runner Sports, Inc. ("Road Runner Sports") is proud to bring you the Road Runner Sports Rewards Plus VIP Family Membership (the "Membership"). When you purchase the Road Runner Sports Rewards Plus VIP Family Membership, you agree to the following terms and conditions. This agreement (the "Agreement") governs the Membership with respect to new Rewards Plus VIP Family Membership enrollees from and after November 3, 2014.
The Rewards Plus VIP Family Membership is a loyalty program brought to you by Road Runner Sports, Inc. Purchase or use of a Membership at any time subjects the purchaser and user ("you," "your," "yours," "Member" or "Rewards Plus Member") to the provisions of this Agreement, as amended from time to time.
The Road Runner Sports Rewards Plus VIP Family Membership entitles Members to the following benefits:
- VIP Family Rewards Cash. Only Rewards Plus Members are eligible to earn Rewards Cash. For every dollar spent on all merchandise at Road Runner Sports stores, online and over the phone, you will earn back Rewards Cash equal to 4% of the purchase amount to use like real cash at Road Runner Sports that you can spend to buy more great gear. In some cases, you can earn back Rewards Cash equal to 10% or more of the purchase amount, depending on items purchased and/or promotion, as described further, below. On a quarterly basis you will be issued Road Runner Sports Rewards via email representing your Rewards Cash good towards a future purchase of any one or more of items in any of your hometown Road Runner Sports stores, online store, or over the phone. Each Member will follow this schedule for earning and receiving Rewards Cash.
- Sales tax will be charged on the entire purchase amount when you use your Rewards Cash, including the Rewards Cash portion. Your Rewards Cash is valid for six (6) months from issuance date (the "expiration date") and can be used with other promotions. Your Rewards Cash must be spent prior to the expiration date and must be used all in one transaction. Any unused portion of your Rewards Cash is forfeited. Rewards Cash will be mailed to your email address on file. Your Rewards Cash has no cash value and may not be used anywhere other than Road Runner Sports stores, the Road Runner Sports online store, or over the phones. Rewards Cash is void where prohibited. Rewards Cash is non-transferrable and may only be used by the Member to whom it was issued. Rewards Cash is credited to your account approximately thirty (30) days following the date of purchase, and is issued pursuant to the issuance schedule, above. You must accumulate at least one (1) dollar in earned Rewards Cash during the applicable three (3) month period noted in the chart above in order to qualify for Rewards Cash.
- The following items qualify for ADDITIONAL Rewards Cash, EXCLUSIVELY for Rewards Plus Members only:
- Earn back 10% Rewards Cash (rather than 4%) on all Road Runner Sports Gear (R-Gear logo merchandise) purchases (including apparel & accessories).
- Earn back 10% Rewards Cash (rather than 4%) on all Road Runner Sports (R-Gear) Custom Insole purchases.
- Enjoy Double Reward Days promoted throughout the year via email and print mailers. This means your normal Rewards Cash will be 8%, and your R-Gear Rewards Cash will be 20%.
- Good Samaritan Instant Rewards will be issued throughout the year for participating in events such as community runs or making donations to specified charities. Keep an eye out at your hometown store or via email for your Good Samaritan Reward opportunities throughout the year.
- Rewards Plus Members qualify for the 90 Day Wear 'em & Love 'em VIP Test Run on Running Shoes, Apparel AND Road Runner Sports Custom Insoles. Complete Return Policy here.
- VIP Family 10% Instant Savings every day. You save 10% off all running, walking and fitness shoes, apparel and accessories sold at Road Runner Sports retail stores, website or when ordering over the phone. Rewards Cash can be used in conjunction with your VIP Family 10% Discount.
- Unbeatable Price Promise. As a Rewards Plus Member, you'll receive the best prices on running shoes no matter how you choose to shop - phone, web or at one of our Road Runner Sports retail stores. See the Unbeatable Price Promise terms and conditions. Click here.
- Easy Free Shipping! As a Rewards Plus Member, your orders will be shipped free. Count on your in-stock gear usually arriving to your door within 2-3 business days. If your item is on backorder or shipping directly from a Road Runner Sports partner's warehouse, please add an additional 3-5 days for delivery. Please allow additional delivery time for international orders. If you are shopping at one of our retail stores, trust that we can also deliver directly to your door.
- Your Warp Speed Promise: Count on your in-stock gear being packed and on the truck within two (2) hours from the time you place your order, Monday-Friday, 7 a.m. to 7 p.m. Pacific Time.
- Rewards Plus VIP Family Exclusives. Along with VIP Family members, you get first dibs on promotional Family offers and web specials, and advance notice on product previews and reviews. VIP Family exclusives are sent by email, phone and mail. If you'd like to update or change your contact preferences just call your exclusive Rewards Plus Hotline at 855-314-0142 or email email@example.com.
- Rewards Plus Hotline. When you call to place your order, you'll get bumped up to the front of the line! Your Rewards Plus Members-only direct line to a Fit Expert is right at your fingertips. Call your exclusive Rewards Plus Hotline at 855-314-0142 or email firstname.lastname@example.org.
- The following items do not qualify for Rewards or count for purposes of computing the amount you spent shopping at Road Runner Sports:
- Sales and use taxes
- Gift Card purchases
- Rewards Plus VIP Family Membership Fees
- The value of any Reward Cash used for a purchase
- Employee purchases
- Shipping charges
- Purchases from the San Diego clearance store
- Third party affiliate website purchases, such as Amazon and eBay
- Purchases made prior to becoming a Rewards Plus VIP Family Member
- Purchases made for re-sale
- Pre-orders: Rewards Cash is not awarded until the time of final payment or at the time you pick up the product
- Returned merchandise bought with Rewards Cash will be issued a merchandise credit. Rewards may be applied towards the purchase of merchandise, sales taxes and other charges.
Enrollment Fee and Policy
Road Runner Sports is excited to welcome you to the Rewards Plus VIP Family Membership ("Membership" or "Rewards Plus Membership"). The annual membership fee for becoming a Rewards Plus Member is $44.99 ("Membership Fee"). Existing VIP Family Members may upgrade and convert their VIP Family Membership to the Rewards Plus Membership by paying a $17.00 upgrade fee, which fee will be prorated based on the remaining term of their VIP Family Membership. On the expiration date of the remaining term of the upgraded VIP Family Membership, and each anniversary thereafter, the Rewards Plus Membership will automatically renew at the annual Membership Fee of $44.99. Those who are not existing VIP Family Members must pay the annual Membership Fee of $44.99 in order to become a Rewards Plus Member. Road Runner Sports may, from time to time, offer promotional discounts reducing the amount of the annual Membership Fee below $44.99. If Road Runner Sports wishes to increase the annual membership fee on a renewal date in the future, you will be notified in advance and be afforded the opportunity to cancel your Rewards Plus Membership prior to renewal.
If you have upgraded your VIP Family Membership, your new Rewards Plus Membership benefits are good for the remaining term of your upgraded VIP Family Membership. In the event of a renewal of an existing Membership or enrollment as a first time member, Rewards Plus Membership benefits are good for one (1) year from the date of renewal or enrollment. You may cancel your Membership at any time for any reason. Should you decide to cancel your Membership, the unused portion of your Membership Fee will be prorated and refunded upon cancellation. Should you decide to cancel your Membership, or should you decide not to renew your Membership on its anniversary date, or should it not be possible for Road Runner Sports to automatically renew your Membership on its anniversary date, then any Rewards Cash earned during the quarter in which the cancellation or non-renewal occurs will be forfeited. You will need to notify Road Runner Sports should you decide to cancel your Membership by calling the Rewards Plus Hotline at 855-314-0142, contacting us via email at email@example.com, or visiting one of the Road Runner Sports stores.
You must provide and maintain a valid email and mailing address and promptly update your account with any changes. You acknowledge that Road Runner Sports will communicate with you via mail and email about your Rewards Cash and promotional materials. We may terminate your Rewards Plus Membership without notice, for any reason in our sole discretion, including without limitation our belief that continued use of such Rewards Plus Membership would violate any provisions of this Agreement, applicable law, or otherwise be harmful to our interests. In the event of any such termination, you will be entitled to a prorated refund of your Membership Fee, and any Rewards Cash issued or to be issued for a completed quarter will continue to be valid; however, any Rewards Cash earned during the quarter in which the termination occurs will be forfeited. Road Runner Sports reserves the right to change your Rewards Plus Membership policies and benefits at the annual renewal date of your Rewards Plus Membership. You will be notified in advance of any such changes and be afforded the opportunity to cancel your Rewards Plus Membership prior to renewal.
Rely on Us: You can depend on your Rewards Plus VIP Family benefits to run smoothly as there are no renewal notices to send back. To ensure you always get your benefits and never miss a reward or discount - your annual Rewards Plus VIP Family membership dues in the amount of $44.99 will be charged to a valid credit/debit card or Paypal account on file. Benefits and pricing are subject to change at each renewal.
Eligible Rewards Plus Members
Membership benefits may be enjoyed by an individual Member, his or her spouse or partner, and anybody else in the Members' immediate family; provided, Rewards Cash is non-transferable and may only be used by the Member to whom it is issued. Organizations, re-sellers and businesses are ineligible to become Members. Memberships are non-transferrable.
Consent to Terms
By purchasing your Rewards Plus Membership or renewal, you are affirmatively consenting to the terms and conditions of this Agreement. If you have any questions, please contact us by calling your Rewards Plus Hotline 855-314-0142, Mon - Fri: 5am - 9pm PST, Sat & Sun: 5am - 8pm PST, contacting us via email at firstname.lastname@example.org, or visiting one of the Road Runner Sports stores.
Disclaimers: Limitation of Liability
USE OF THE ROAD RUNNER SPORTS REWARDS PLUS MEMBERSHIP AND ANY OF ITS ASSOCIATED BENEFITS IS AT YOUR SOLE RISK. THE MEMBERSHIP BENEFITS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. ROAD RUNNER SPORTS, INC., AND ALL OF ITS RESPECTIVE AFFILIATES, DIRECTORS, OFFICERS AND AGENTS (COLLECTIVELY "MEMBERSHIP PROVIDERS") EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. MEMBERSHIP PROVIDERS MAKE NO WARRANTY THAT (i) THE ROAD RUNNER SPORTS REWARDS PLUS MEMBERSHIP WILL MEET YOUR REQUIREMENTS, (ii) THE ROAD RUNNER SPORTS REWARDS PLUS MEMBERSHIP WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR (iii) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU FROM YOUR USE OF THE ROAD RUNNER SPORTS REWARDS PLUS MEMBERSHIP WILL MEET YOUR EXPECTATIONS. MEMBERSHIP PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF MEMBERSHIP PROVIDERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE ROAD RUNNER SPORTS REWARDS PLUS MEMBERSHIP OR ANY BENEFITS THEREOF; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED VIA THE USE THE ROAD RUNNER SPORTS REWARDS PLUS MEMBERSHIP; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR THE ROAD RUNNER SPORTS REWARDS PLUS MEMBERSHIP DATA; OR (iv) ANY OTHER MATTER RELATING TO THE ROAD RUNNER SPORTS REWARDS PLUS MEMBERSHIPS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.
This Agreement, and the respective rights and obligations of the parties hereunder, shall be governed by, and construed in accordance with, the laws of the State of California, without regard to conflict of law principles.
Any controversy or claim arising out of or relating to this Agreement (including any breach thereof) or the Road Runner Sports Rewards Plus Membership shall be settled by arbitration in San Diego County administered by the American Arbitration Association under its Commercial Arbitration Rules (including without limitation the Supplementary Procedures for Consumer-Related Disputes), and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. Any such controversy or claim shall be arbitrated on an individual basis and shall not be consolidated with any claim or controversy of any other party.
This Agreement, including all documents referenced herein, represents the entire understanding between us and any user of the Road Runner Sports Rewards Plus Membership and supersedes any other agreements, statements or representations. Headings used in this Agreement are for reference only and shall not affect the meaning of any terms. Any user of any portion of the Road Runner Sports Rewards Plus Membership is deemed to have accepted the terms and conditions of this Agreement.
Changes to This Agreement
Except as provided herein, we may change the terms of this Agreement at any time without notice or liability by posting a revised Agreement on the Membership website located at roadrunnersports.com/rewards. Any change shall take effect immediately, unless otherwise provided. You may view the current version of this Agreement at any time online at roadrunnersports.com/rewards. This Agreement was last modified as of the date first noted above.