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VIP Free Shipping Club

Road Runner Sports VIP Family Membership

Item #RAC55
MSRP:$1.99
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VIP Membership Terms: Normally $24.99 per year, but your Web Exclusive deal means you pay only $1.99 for your first year! Check out your savings and benefits below.

  • Your 90 Day Wear' em & Love 'em Guarantee
  • You SAVE 10% Every Day
  • Your BEST PRICE GUARANTEE
  • Enjoy FREE SHIPPING!
  • Your Exclusive VIP Family Perks
  • Your Membership Renews Automatically
  • Your VIP Hotline
  • Your WARP SPEED Promise

Join Now & You'll Always Get the BIGGEST Savings!

Read below for the nitty, gritty membership details. Rest assured you won't find a better deal than this Web-only Special - JUST $1.99 your first year! What's more exciting is that your VIP Family Membership actually pays you back! Check out the difference in your shopping cart. You'll be running on cloud 9!

Description
Reviews (60)
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Product Description:

Feel on Top of the World with Your VIP Family Benefits

  • 90-DAY
    WEAR 'EM & LOVE 'EM GUARANTEE
    Take your shoes for the ultimate test run! Enjoy 3 months to decide if you love 'em. Exchange 'em if you don't. VIP Family Members deserve to feel 100% happy, 100% of the time

  • YOU SAVE 10%
    EVERY DAY
    WooHoo! You save 10% on EVERYTHING. EVERY DAY. ALL year!

  • YOUR BEST PRICE GUARANTEE
    You're 100% guaranteed the best price on top running shoes. If you find an identical shoe for less than your VIP Family price, we'll match it! No ifs, ands or buts.

  • ENJOY FREE SHIPPING!
    Pad your wallet even more with FREE shipping every day. Now you can shop at your neighborhood store OR online lickity-split. No minimum purchase required! Plus, as a VIP Family member, in-stock items will ship within 24 hours of placing your order.

  • YOUR EXCLUSIVE VIP FAMILY PERKS
    You are a priority and deserve exclusive shopping privileges. All year long you'll be invited to enjoy extra discounts at VIP Family-only sales! Plus, you'll love your sweepstakes prizes, sneak peak alerts, shoe alerts, awesome events created just for you and MORE!

  • YOUR MEMBERSHIP RENEWS AUTOMATICALLY
    Fear Not! Your sweet VIP Family Benefits will keep on keepin' on uninterrupted. Your membership automatically renews at $24.99 each year for added peace of mind.

  • YOUR VIP FAMILY HOTLINE
    Feel like a superstar when you get bumped to the front of the line calling your very own VIP Family Hotline. Your Hotline is 800.543.7309 You can also email at rac@roadrunnersports.com.

  • YOUR WARP SPEED PROMISE
    Count on us to get your order movin' & shakin' lickity-split within 2 hours from the time you place it!


Rest assured, you can cancel your new membership at any time during the year, simply call your VIP Hotline at 800.543.7309 or click here to submit your cancellation request.

Rely on Us: You can depend on your VIP Family benefits to run smoothly as there are no renewal notices to send back. To ensure you always get your benefits and never miss a discount - your annual VIP Family membership dues will be charged to a valid credit/debit card on file. Annually thereafter your VIP Family membership renews at $24.99. Benefits are subject to change.

REVIEW SNAPSHOT®

by PowerReviews
Road Runner SportsVIP Free Shipping Club
 
4.6

(based on 60 reviews)

97%

of respondents would recommend this to a friend.

Pros

  • Good price / value (17)
  • Exclusive deals and discounts (14)
  • Easy to use (10)
  • Saves money (10)

Cons

  • Pricey / poor value (6)

Best Uses

  • Continuous use (16)
  • Discounts (9)
  • Gift-giving (4)
  • One-time purchase (3)
    • Reviewer Profile:
    • Online shopper (15), Budget shopper (12), Gift giver (3)

Reviewed by 60 customers

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Displaying reviews 1-30

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(28 of 31 customers found this review helpful)

 
4.0

Good value but...

By Macca

from Providence, RI

About Me Bargain Hunter, Online shopper

Verified Reviewer

Pros

  • Affordable
  • Exclusive deals and discounts
  • Saves money

Cons

  • Complicated terms

Best Uses

  • Continuous use
  • Discounts

Comments about Road Runner Sports VIP Free Shipping Club:

I have saved a lot of money with the discount [...].However, I didn't read the fine print when I signed up and got a surprise to see a $24.99 VIP Renewal fee on my credit card statement this month.I feel like it is still worth the money but I think it should be more obvious when you sign up that there will be a renewal fee that is more than the initial sign up cost.

(25 of 25 customers found this review helpful)

 
3.0

Prepare for the surprise

By JoMama

from Utah

Verified Reviewer

Comments about Road Runner Sports VIP Free Shipping Club:

Happily signed up for VIP, used it often enough to get my money's worth, I guess. I didn't realize auto-renew was in effect, which was my fault, but I would have liked to know how much renewal was going to cost me. Wow. RRS has a good deal going for themselves: Now that I've paid [$] just to be VIP, you bet I'm going to use it by purchasing my running stuff here. Still doesn't seem totally honest.

(13 of 14 customers found this review helpful)

 
3.0

The bad thing about this ...

By Randi

from Undisclosed

Comments about Road Runner Sports VIP Free Shipping Club:

The bad thing about this program is the automatic renewal on the credit card... with no warning by email first so I can make a decision whether to change the card or renew or not renew. If you buy lots from RRS it's a great deal. Otherwise, not so much.

(5 of 6 customers found this review helpful)

 
5.0

$20/year is a great deal. ...

By edhender

from Undisclosed

Comments about Road Runner Sports VIP Free Shipping Club:

$20/year is a great deal. I buy at least 4 pair of shoes per year, all my socks, shorts and tops along with bars and the savings really pays off. Plus the 60 day return is unmatched by any other retailer. Well worth the yearly membership fee.

(5 of 6 customers found this review helpful)

 
5.0

Just like anonymous said ...

By Maxx

from Undisclosed

Comments about Road Runner Sports VIP Free Shipping Club:

Just like anonymous said below, i just called to cancel the auto review, and it literally took 5 seconds! Super friendly and professional. I'm very pleased!

(5 of 5 customers found this review helpful)

 
5.0

My review is a bit ...

By Kathleen McGrath

from Undisclosed

Comments about Road Runner Sports VIP Free Shipping Club:

My review is a bit different than most. I signed up for this program and have rarely used it. So I was surprised to see a renewal charge on my credit card. I called the VP Customer Service just a few minutes ago and received excellent service. I was given a choice to continue for a year and have the autopay turned off - or to have my money refunded and cancel my membership.
It's one thing to have great customer service when you are making money, but it's a great company that provides excellent service when someone is cancelling.

(4 of 8 customers found this review helpful)

 
5.0

Great shoe.

By Running mom

from Paola, KS

About Me Bargain Hunter, Online shopper

Verified Reviewer

Pros

  • Affordable
  • Excellent fit

Cons

    Best Uses

    • Running

    Comments about Road Runner Sports VIP Free Shipping Club:

    I have a strange combination - an extraordinarily high arch with some overpronation - so I need a shoe that offers support and cushioning with mild pronation control. (I must wear custom orthotics in any shoe to adequately support my arch.) My foot is also wide, so I need a wide shoe, especially in the toe box. This shoe fits all my needs! It is comfortable and supportive.

    (3 of 3 customers found this review helpful)

     
    4.0

    In my second year

    By AmberP

    from Branson, MO

    About Me Bargain Hunter, Online shopper

    Pros

    • Affordable
    • Exclusive deals and discounts
    • Saves money

    Cons

    • Confusing offers

    Best Uses

    • Continuous use
    • Discounts

    Comments about Road Runner Sports VIP Free Shipping Club:

    Joined last year and have definitely gotten my money's worth. I would give five stars except that sometimes the offers are not stated very clearly so I've had to call a couple times to make sure I got my discount. Other than that, I love the savings!

    (2 of 4 customers found this review helpful)

     
    5.0

    Very light running shorts

    By snakemau

    from Jonesboro, AR

    Pros

    • Affordable

    Cons

      Best Uses

        Comments about Road Runner Sports VIP Free Shipping Club:

        I use these for all my running, I actually have 2 pairs of them!

        (2 of 2 customers found this review helpful)

         
        4.0

        Great Deal

        By Joan L

        from San Diego

        Comments about Road Runner Sports VIP Free Shipping Club:

        I joined so I could get the VIP Price which I guess is 10% off, but I've also gotten several (maybe too many...) VIP only deals too. Highly recommend becoming a member.

        (2 of 2 customers found this review helpful)

         
        5.0

        saves you money, which is ...

        By economically challenged

        from Undisclosed

        Comments about Road Runner Sports VIP Free Shipping Club:

        saves you money, which is a good thing especially in these times. pays for itself the first time you use it, then keeps saving you money every time after. if you buy once a year you save a few bucks. buy twice or more and you'll save quite a bit.

        (2 of 2 customers found this review helpful)

         
        5.0

        I don't like having to ...

        By Bob B.

        from Undisclosed

        Comments about Road Runner Sports VIP Free Shipping Club:

        I don't like having to wait for a sale to come around before I make a decision to buy something. If I want something, I want to be able to buy it now and I want a good price any time. The club does that for me. It's a good deal.

        (2 of 2 customers found this review helpful)

         
        5.0

        I've been a member for ...

        By Mike

        from Undisclosed

        Comments about Road Runner Sports VIP Free Shipping Club:

        I've been a member for nearly 10 years, and it's been well worth it. Excellent service and prices are competitve. W/Free shipping and specials, the $40 fee is easily recouped if you order several pairs of shoes/clothing. And I'm very frugal with my $$, always looking for a better deal.

        (1 of 1 customers found this review helpful)

         
        5.0

        Great shoes; totally comfortable

        By KARENLW

        from Arlington, VA

        About Me Road running

        Verified Reviewer

        Pros

        • Comfortable
        • Easy to run in
        • Light

        Cons

          Best Uses

            Comments about Road Runner Sports VIP Free Shipping Club:

            I loved these shoes from the first run and they fit me perfectly, unlike one of the Asics Cirrus shoes.

            I can use these on 10+ mile runs for the weekend long marathon training run with no issues.

            I like them so much that I want to get another pair for whenever these wear out.

            I hope to run my marathon in these shoes.

            (1 of 5 customers found this review helpful)

             
            5.0

            the naked body

            By Ramademesquite

            from s.texas

            About Me Bargain Hunter, Gift Giver, Gift Recipient, Online shopper

            Verified Reviewer

            Pros

            • Affordable
            • Easy to Use

            Cons

              Best Uses

              • Continuous use
              • Gift-giving
              • One-Time Purchase

              Comments about Road Runner Sports VIP Free Shipping Club:

              I bought these running shoes to use this summer. They are light weight and look great, but the only problem is that now i want to use them as a going out shoe.

              (1 of 4 customers found this review helpful)

               
              4.0

              I love this thing

              By Zoom

              from Washington State

              About Me Online shopper

              Pros

              • Affordable
              • Easy to Use
              • Great Gift

              Cons

                Best Uses

                  Comments about Road Runner Sports VIP Free Shipping Club:

                  After a long run this does the trick No sore stiff legs for this girl!!!! I love it this and a foam roll and I am set.

                  (1 of 5 customers found this review helpful)

                   
                  5.0

                  Best running shoe made.

                  By zoomdoc

                  from Sylmar, CA

                  About Me Bargain Hunter

                  Pros

                  • Superior cushioning

                  Cons

                  • Expensive

                  Best Uses

                  • Continuous use

                  Comments about Road Runner Sports VIP Free Shipping Club:

                  These are the best running shoes I have ever worn. I have about 12-15 pairs of running shoes and thus have some idea of how these stack up against the competition. I wish I had known about the Kayano series long ago. I have not worn ASICS in over 15 years. Was not happy with them. I got the Kinetics but did not like the heel strike. Went with the Kayano 17 just to see what it would be like having some cushion around the gel. What a difference. Made for mild over pronators and I have a neutral running style but this shoe paired with my SOLE Dean Karnanze insoles makes the ultimate running shoes at any price. Tried the nimbus and liked them but just not in the same league as these. Comfort performance and constructed to last. What will I do with my other running shoes. The only thing that comes close is the Brooks Trance 10. ASICS is the king and Brooks is the Queen. Absolutely love these shoes.

                  (1 of 2 customers found this review helpful)

                   
                  5.0

                  Good deal when you ...

                  By The One

                  from Undisclosed

                  Comments about Road Runner Sports VIP Free Shipping Club:

                  Good deal when you utilize the benefits just as with anything. Never had a problem with the auto renew

                  (1 of 2 customers found this review helpful)

                   
                  5.0

                  I LOVE VIP Membership! I ...

                  By Jodi M.

                  from Undisclosed

                  Comments about Road Runner Sports VIP Free Shipping Club:

                  I LOVE VIP Membership! I was questioning doing this for the longest time and finally did it with my last shoe purchase a month and a half ago. Well... at that time, I purchased shoes that were a half size too big and causing me a lot of pain as a result. Today, I called and they didn't give me any trouble or ask any questions, but quickly worked to get my new shoes, a half-size smaller shipped to me ASAP! I just ship back the bad shoes! THIS is hands down the best customer service I have ever experienced! THANKS ROADRUNNERSPORTS!

                  (1 of 1 customers found this review helpful)

                   
                  4.0

                  the vip club is great. i ...

                  By reggie b.

                  from Undisclosed

                  Comments about Road Runner Sports VIP Free Shipping Club:

                  the vip club is great. i usually buy 2 to 3 pairs of shoes a year and a few pairs of shorts and shirts--and with the discounts and free shipping it totally pays for itself.

                  (1 of 2 customers found this review helpful)

                   
                  4.0

                  $1.99? That's a major ...

                  By Shannon

                  from Undisclosed

                  Comments about Road Runner Sports VIP Free Shipping Club:

                  $1.99? That's a major bargaon for what you're getting.

                  (1 of 1 customers found this review helpful)

                   
                  5.0

                  VIP definitely pays for ...

                  By Mike

                  from Undisclosed

                  Comments about Road Runner Sports VIP Free Shipping Club:

                  VIP definitely pays for itself. I love the free shipping and all the benefits it offers! One of a kind that you will NEVER find at any other running store!!!

                  (1 of 5 customers found this review helpful)

                   
                  5.0

                  Not a scam people, have ...

                  By wierd runner

                  from Undisclosed

                  Comments about Road Runner Sports VIP Free Shipping Club:

                  Not a scam people, have them explain the benefits and the cost, they tell you it renews annualy and the 1.99 is the price for the first year, that why its called a promotion... if you order 2 pairs of shoes per year, it pays for itself. people who say its a scam are fools who pay for shipping and full cost on their shoes. read the fine print and do the math runners.

                   
                  5.0

                  easy to cancel

                  By IndyAngel

                  from IN

                  Comments about Road Runner Sports VIP Free Shipping Club:

                  It was a great value for the first year, but since I don't order that often with RRS, I couldn't justify paying $24.99 for the second year. I didn't realize my one year was up (only noticed the auto-renewal charge on my cc statement), but after a quick phonecall, I cancelled my membership and was refunded the membership fee with no questions asked. Will definitely keep shopping with RRS knowing that their customer service is top-rate.

                   
                  3.0

                  Great program for first year of running

                  By Handsome Carl

                  from Sydney, Australia

                  About Me Bargain Hunter, Online shopper

                  Pros

                  • Easy to Use
                  • Exclusive deals and discounts

                  Cons

                  • Expensive

                  Best Uses

                  • Continuous use
                  • Gift-giving

                  Comments about Road Runner Sports VIP Free Shipping Club:

                  The VIP program has an attractive price ($2) for the first year of membership, and it is a good way to get settled into the sport of running. RRS has a terrific selection of running shoes, and the online buying experience is as easy as pie. However, after the first year, the VIP membership fee rises to a pricey $25, and I think that it would be hard to make the cost worthwhile, unless you shopped exclusively with RRS on at least a monthly basis. As others have mentioned, you will be billed automatically on your anniversary date, so simply lock that date into your calendar. This is my second time around for membership, and the membership system is much easier to manage (keep or cancel) in the digital age than it was back with paper catalogs and phone calls. Bottom line: Know your buying habits before you commit. Keep on running!

                   
                  5.0

                  Well worth it

                  By Spike

                  from Rocky Mountain region

                  Pros

                  • Affordable
                  • Easy to Use
                  • Exclusive deals and discounts
                  • Saves money

                  Cons

                    Best Uses

                    • Continuous use

                    Comments about Road Runner Sports VIP Free Shipping Club:

                    Been a VIP for more years than I can remember. $25/year is recouped within two purchases. You can use the membership for family members. Customer service has quickly resolved any issue the rare times it's happen. Liberal return policies are honored and come in handy the occasional time it's been needed. Quick free shipping is excellent. Huge inventory. Nothing not to like. With clothing, gear, supplies, and footwear RRS is a one stop, money saving seller. RRS is always my first stop.

                     
                    2.0

                    Early surprise renewal, not cool

                    By Anonymous

                    from Anonymous

                    Comments about Road Runner Sports VIP Free Shipping Club:

                    I signed up for this service happily at the discounted 1.99 pice and marked a date on my calendar by which to cancel. I signed up on the 4th of a month, and they auto renewed my VIP membership on the 18th of the previous month, two weeks short of a year. It was fine while it lasted but beware of the trick early renewal.

                     
                    5.0

                    Fantastic Deal

                    By Matthew Clark

                    from San Angelo, TX

                    About Me Bargain Hunter, Online shopper

                    Verified Reviewer

                    Pros

                    • Affordable
                    • Exclusive deals and discounts

                    Cons

                      Best Uses

                      • Continuous use
                      • Discounts

                      Comments about Road Runner Sports VIP Free Shipping Club:

                      I've read way too many reviews that complain about the surprise $24.99 renewal fee. Is it really that difficult to READ? I thought the description made it abundantly clear what the terms are. I knew that I'd pay $1.99 for the first year, and am totally willing to pay the auto-renewal for $24.99. The benefits you get are well worth the price if you buy shoes even just a few times per year. The 90-day "Wear' em & Love 'em Guarantee" is worth more than what they charge. Most shoe retailers won't accept returns if you've worn them just once.

                       
                      5.0

                      Best Decision to Make

                      By Big E

                      from New Milford, CT

                      Pros

                      • Exclusive deals and discounts
                      • Saves money

                      Cons

                        Best Uses

                        • Continuous use
                        • Discounts

                        Comments about Road Runner Sports VIP Free Shipping Club:

                        This deal was the best decision to make. I've saved so much money and continue to receive amazing discounts.

                         
                        5.0

                        Great Customer Service

                        By Barbie

                        from Columbus, Ohio

                        About Me Bargain Hunter, Online shopper

                        Pros

                        • Affordable
                        • Exclusive deals and discounts
                        • Saves money

                        Cons

                        • Not worth the price

                        Best Uses

                        • Discounts

                        Comments about Road Runner Sports VIP Free Shipping Club:

                        Good product. Will match all competitor deals.

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                        Your Help Is Here

                        Shop with confidence knowing your team of Fit Experts is waiting to answer all your questions. You can always find your perfect product and your perfect fit. Your Road Runner Sports Fit Experts will make sure you get exactly what you want and have tons of fun in the process! Give us a call, chat, or email!

                        Call 800-743-3206 to

                        • Get help with your order or finding a product
                        • Learn how to find your perfect fit for shoes, apparel and gear based on your feet, body, and training goals
                        • Or just to have a great time talking about life, liberty and the pursuit of running!!!

                        Send us an email and count on a Fit Expert to reply to you as quickly as possible

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                        You May Also Like
                        1.    edhender rated this product 5 stars
                        Mon, December 21,2009:
                        $20/year is a great deal. I buy at least 4 pair of shoes per year, all my socks, shorts and tops along with bars and the savings really pays off. Plus the 60 day return is unmatched by any other retailer. Well worth the yearly membership fee.
                        2.    buzz rated this product 4 stars
                        Mon, November 16,2009:
                        better than 990!
                        3.    economically challenged rated this product 5 stars
                        Tue, October 13,2009:
                        saves you money, which is a good thing especially in these times. pays for itself the first time you use it, then keeps saving you money every time after. if you buy once a year you save a few bucks. buy twice or more and you'll save quite a bit.
                        4.    The One rated this product 5 stars
                        Fri, July 03,2009:
                        Good deal when you utilize the benefits just as with anything. Never had a problem with the auto renew
                        5.    Maxx rated this product 5 stars
                        Thu, May 21,2009:
                        Just like anonymous said below, i just called to cancel the auto review, and it literally took 5 seconds! Super friendly and professional. I'm very pleased!
                        6.    Shannon rated this product 4 stars
                        Fri, May 01,2009:
                        $1.99? That's a major bargaon for what you're getting.
                        7.    Bob B. rated this product 5 stars
                        Fri, May 01,2009:
                        I don't like having to wait for a sale to come around before I make a decision to buy something. If I want something, I want to be able to buy it now and I want a good price any time. The club does that for me. It's a good deal.
                        8.    reggie b. rated this product 4 stars
                        Fri, May 01,2009:
                        the vip club is great. i usually buy 2 to 3 pairs of shoes a year and a few pairs of shorts and shirts--and with the discounts and free shipping it totally pays for itself.
                        9.    Jodi M. rated this product 5 stars
                        Sat, April 25,2009:
                        I LOVE VIP Membership! I was questioning doing this for the longest time and finally did it with my last shoe purchase a month and a half ago. Well... at that time, I purchased shoes that were a half size too big and causing me a lot of pain as a result. Today, I called and they didn't give me any trouble or ask any questions, but quickly worked to get my new shoes, a half-size smaller shipped to me ASAP! I just ship back the bad shoes! THIS is hands down the best customer service I have ever experienced! THANKS ROADRUNNERSPORTS!
                        10.    Mike rated this product 5 stars
                        Thu, April 09,2009:
                        I've been a member for nearly 10 years, and it's been well worth it. Excellent service and prices are competitve. W/Free shipping and specials, the $40 fee is easily recouped if you order several pairs of shoes/clothing. And I'm very frugal with my $$, always looking for a better deal.
                        11.    Mike rated this product 5 stars
                        Wed, February 25,2009:
                        VIP definitely pays for itself. I love the free shipping and all the benefits it offers! One of a kind that you will NEVER find at any other running store!!!
                        12.    magdalena rated this product 5 stars
                        Fri, January 30,2009:
                        web club pays for itself
                        13.    maurice rated this product 5 stars
                        Sat, January 24,2009:
                        impressive
                        14.    JOHN rated this product 5 stars
                        Wed, September 03,2008:
                        Club pays for itself. The phone reps are the best! Very helpful! Just a "feel great" experience!
                        15.    wierd runner rated this product 5 stars
                        Sat, August 02,2008:
                        Not a scam people, have them explain the benefits and the cost, they tell you it renews annualy and the 1.99 is the price for the first year, that why its called a promotion... if you order 2 pairs of shoes per year, it pays for itself. people who say its a scam are fools who pay for shipping and full cost on their shoes. read the fine print and do the math runners.
                        16.    Randi rated this product 3 stars
                        Mon, July 28,2008:
                        The bad thing about this program is the automatic renewal on the credit card... with no warning by email first so I can make a decision whether to change the card or renew or not renew. If you buy lots from RRS it's a great deal. Otherwise, not so much.
                        17.    James rated this product 5 stars
                        Fri, July 18,2008:
                        WOW! I couldn't believe it when I saw it, and I didn't even have to think about it. Definitely a no-brainer at this price! You'll reap the benefits in the months of training to come!
                        18.    James rated this product 5 stars
                        Mon, June 30,2008:
                        How can you not do this for $1.99? You will save that 10 fold on your first pair of shoes that you order. This is a no brainer to sign up for this right now while the getting is good.
                        19.    Don Lacy rated this product 5 stars
                        Tue, May 27,2008:
                        Every order is so easy to make and the sales reps are so knowledgeable and professional. i always enjoy placing my order
                        20.    Gerald rated this product 5 stars
                        Mon, March 10,2008:
                        I signed up over the telephone and the customer service rep was the best. I got a few extras when I made my first order.
                        21.    Manuel Tort rated this product 5 stars
                        Fri, February 29,2008:
                        Excellent customer service, great price in all items, membership is worth the price. I will continue my membership with RRS.
                        22.    Ruy rated this product 5 stars
                        Sat, February 16,2008:
                        Excellent prices, free shipping, very fast delivery, easiest return policy ever!, 60 day perfect fit guarantee, price match, very friendly and helpful staff, pays for itself with first order, excellent selection of shoes & apparel
                        23.    Ken rated this product 5 stars
                        Tue, February 05,2008:
                        I have always accepted the renewal as it comes on the credit card, even though some years I have not used it as much, because it only takes ordering a couple pair of shoes to pay for the memebership. The only thing that keeps me from purchasing all my running shoes here is that I like to give business to the local running store. Customer service with RRS has always been excellent, even with returns, which I have had a few over the last 10 years.
                        24.    Patrick rated this product 5 stars
                        Sat, February 02,2008:
                        Customer Service with RR totally blew me away. I called with some questions about shoes I was getting ready to order and received some of the best info I've ever received about running. This made me want to invest in the VIP Program. The free shipping and discount can save you money quickly.
                        25.    Kathleen McGrath rated this product 5 stars
                        Sat, December 01,2007:
                        My review is a bit different than most. I signed up for this program and have rarely used it. So I was surprised to see a renewal charge on my credit card. I called the VP Customer Service just a few minutes ago and received excellent service. I was given a choice to continue for a year and have the autopay turned off - or to have my money refunded and cancel my membership. It's one thing to have great customer service when you are making money, but it's a great company that provides excellent service when someone is cancelling.
                        26.    Autaum rated this product 5 stars
                        Wed, November 14,2007:
                        Best thing your money can buy. Free shipping, 10% off everything, best price match what more could you ask for? I saved well over the price on my very first order. You will waste money if you don't sign up.
                        27.    a non a mouse rated this product 5 stars
                        Wed, August 01,2007:
                        great deal I saved after my first order.
                        28.    Francesco running italy rated this product 5 stars
                        Tue, May 01,2007:
                        very top very best in italy RRS is very toppp
                        29.    Richard rated this product 4 stars
                        Tue, March 20,2007:
                        I found it helpful with assistance in choosing the right shoe for my feet.
                        30.    lidia acevedo rated this product 4 stars
                        Mon, February 19,2007:
                        light, yet very stable
                        31.    Kelly rated this product 5 stars
                        Wed, November 08,2006:
                        I've been a club member for years, the discounts (and new free shipping feature) have always MORE than paid for the membership fee.
                        32.    Elisabeth rated this product 4 stars
                        Wed, October 11,2006:
                        Running marathons, this is definitely worth its value when buying multiple shoes, apparel, injury items, gels, you name it.

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