RETAIL STORE PURCHASES
Bought your gear at your hometown store? Speed up your exchange or return and bring your gear in-store. You’ll be taken care of in a flash! Find a location near you.
CATALOG AND ONLINE PURCHASES
Bought your gear online or through your catalog? Your fastest way to swap out your items is to give us a ring at 800-743-3206 and reorder today. Or if you’re not in a rush, simply fill out the back of your package invoice and mail back to us so we can take care of you.
To take the hassle out of your return, use the SmartLabel included at the bottom of your invoice.*
- Fill out your return/exchange form and put it with your returning gear.
- Adhere the easy returns label found on the front of your invoice.
- No waiting in line! Drop your package off with US Mail! We’ll deduct the return fee of $9.89 from your total return credit (The return label fee can be found on the front of your invoice/lower left)
- Track your return using the tracking ID found on your order receipt... EASY!
- have your Easy Returns label? You can print one here using your Easy Returns Track ID located on your Invoice.
Plus, by using the Easy Returns System, you can track the progress of your return by using the tracking ID found on your order receipt.
If you'd prefer to return on your own, simply mail your return to: Road Runner Sports
Attn: Returns Dept.
5553 Copley Drive
San Diego, CA 92111
Don’t have a return form? You can print out a new return form in PDF format.
(If you can’t view the form, you will need to download your free copy of Adobe® Acrobat® Reader®.)
Please allow 2 weeks for processing a return or exchange.
*Sorry, Easy Returns Label is not included on shipments going to APO/FPO, International and some US Territories.